Conference News’ annual Academic Venue Awards returns for another year and we are delighted to announce we have been short-listed for six awards. The award categories we have been short-listed in are: Best conference venue (under 250 delegates) Best event management team Best sustainability Best accommodation Best in-house technology Best catering service Academic venues are […]
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Record level of customer satisfaction for the Møller team
The Møller team has achieved a record customer service rating for July-September 2019. We achieved Gold Standard from VenueVerdict, part of BVA BDRC, one of the UK’s largest independent market research consultancies. Our target is +86, and we achieved +98. BVA BDRC calculate our Net Promoter Score which measures willingness to recommend us to others. […]
Continue readingMøller Institute awarded Gold in IACC Green Star Certification
We are delighted to announce the Møller Institute has been awarded Gold status in the IACC Green Star Certification programme, the only venue in Cambridgeshire with this status. The International Association of Conference Centres has a rigorous Code of Sustainability which includes 60 tenets in the following areas: Education, Awareness and Public Declaration Waste Management […]
Continue readingEmployee Engagement Award for Møller Institute Hospitality Team
The Møller Institute hospitality team has been awarded first prize for Employee Engagement at the annual Institute of Hospitality Annual Dinner & Awards. Hospitality Assured is the quality standard created by the Institute of Hospitality specifically for customer facing businesses, and the Excellence Award for Employee Engagement recognised the Møller team for the highest score […]
Continue readingMøller MINDFUL EMPLOYER® announcement in Mental Health Awareness Week
Laura Websdale, Head of HR & Development at the Møller Institute was delighted to announce that Møller Institute have signed the Charter for Employers who are positive about Mental Health, thereby achieving the ‘MINDFUL EMPLOYER®’ status. Laura explained, “What this means in practice is that we remain committed to creating a supportive and open culture, […]
Continue reading10km charity night walk raises over £1000 for CPSL Mind
On Saturday 27 April Team Møller took on a 10km charity night walk for our charity of the year. During cold and windy conditions the team kept their spirits high, mainly because they were joined on the walk by Mr Blobby! aka Møller Housekeeping LEGEND Matthew Cox. The walk has raised an amazing £1,060.71 so […]
Continue readingClarity of mind, body and 86″ 4K Ultra High Definition Screens
The client experience in Møller Suite 1 has been further improved with the addition of two Iiyama 86″, 4K ultra high definition screens which will allow clients to enjoy the natural light and views across the Churchill College grounds whilst still being able to view their presentation screen in the meeting room in absolute clarity. […]
Continue readingPlan the perfect breakfast meeting
The Møller Centre, a dedicated residential conference centre with 21 meetings rooms and 92 bedrooms set in the grounds of Churchill College, University of Cambridge. At the Centre, we work with event organisers to plan an deliver events of any length. Our award winning team ensure the client journey is a smooth process, from event […]
Continue readingCustomer Service Feedback – Q4 target smashed
The Møller team exceeded its customer service target for October – December 2018. We achieved Gold Standard from VenueVerdict, part of BVA BDRC, one of the UK’s largest independent market research consultancies. BVA BDRC calculate our Net Promoter Score which measures willingness to recommend us to others. Our target is +86, we achieved +88. Over […]
Continue readingIn 2018 we helped bio-bean save over 2,200 tonnes of CO2 emmissions
Which would have required over 1.4 million trees to process over the same period. That equates to a 28,000-acre forest! And we’ve had a thank-you letter from bio-bean that we wanted to share with our clients: “IN 2018 YOU HELPED US SAVE OVER 2,200 TONNES OF CO2 EMISSIONS… Which would have required over 1.4 million […]
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